Privacy Policy

Liberty Transport trading as Liberty Bus Hire

1. Respecting Your Privacy

1.1. Liberty Transport values your privacy and is committed to safeguarding the personal information of our customers, clients and website visitors. We comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This Policy outlines how your personal information is collected, used, stored and disclosed.

1.2. “Personal information” refers to information that identifies you or could reasonably identify you.

2. Information We Collect

2.1. We may collect personal information that you provide through our website, through direct communication with us or through other lawful means.

2.2. This information may include your name, phone number, email address, residential or business address, and any details required to deliver updates, respond to enquiries or provide transport services. Additional information may be collected when you complete surveys, submit feedback, adjust communication preferences, participate in promotions, provide payment details or contact our support team.

2.3. We may also collect any information you voluntarily submit while interacting with us.

3. How Information Is Collected

3.1. Liberty Transport collects information electronically, in person and during the provision of transport services. We may also receive information from third parties, which we handle in accordance with this Policy.

4. Use of Personal Information

4.1. We use your information to provide services, respond to enquiries, issue updates and offer new products or service opportunities. We may also use it to improve our operations and better understand customer needs.

4.2. Communications may be issued by telephone, email, SMS or postal mail.

5. Disclosure of Personal Information

5.1. Personal information may be disclosed to our staff, contractors, insurers, advisers, agents or service providers where necessary for operational purposes.

5.2. We may disclose information to comply with legal obligations including laws, regulations, court orders, warrants or law enforcement requests.

5.3. Your information may be used to protect the legal rights, property and safety of Liberty Transport, www.libertybushire.com.au, our customers and third parties.

5.4. Personal information may be processed or stored overseas where service providers are located.

5.5. If our business undergoes a transfer of ownership or restructuring, personal information may be transferred where permitted by law.

5.6. By providing personal information, you consent to the disclosures outlined in this Policy. Third parties receiving information are requested to follow equivalent privacy safeguards.

6. Security of Personal Information

6.1. We implement physical, electronic and management safeguards to protect personal information from misuse, interference, loss and unauthorised access or disclosure.

6.2. Despite our efforts, internet-based data transmission carries inherent risks. While we strive to prevent unauthorised access, we cannot guarantee absolute security.

7. Access and Correction

7.1. You may request access to personal information held about you, subject to the Privacy Act 1988 (Cth). A reasonable administration fee may apply. Requests or correction enquiries may be sent to [email protected].

7.2. We may refuse access in circumstances permitted under the Privacy Act.

8. Privacy Complaints

8.1. Complaints regarding privacy practices should be submitted in writing to [email protected]. We will address concerns promptly and responsibly.

9. Policy Updates

9.1. Liberty Transport may update this Privacy Policy at any time. Changes take effect when published on our website. Please review the Policy periodically.

10. Website Privacy

10.1. Website Use

When visiting www.libertybushire.com.au, certain information such as browser type, operating system or referral source may be collected for analytical purposes.

10.2. Cookies

Cookies may be used to enhance user experience, identify returning visitors and analyse site performance. You may disable cookies via browser settings, noting that doing so may limit website functionality.

10.3. Advertising Cookies

Cookies may also be used for targeted advertising through third-party providers such as Google Ads. These may appear across various websites.

10.4. Third-Party Links

External website links are provided for convenience only. Liberty Transport is not responsible for the privacy practices of third-party sites. We encourage users to review their privacy policies.

11. Embedded Third-Party Content

Some content on our site may be embedded from external platforms. These providers may collect data, use cookies and monitor your interactions as if you visited their website directly.

Updated: 10th December 2025